Privacy Policy

This Privacy Policy describes how RATCHOPPER ("we," "us," or "our") collects, uses, and protects your information when you visit our website and purchase digital music products.

1. Information We Collect

We collect the following types of information:

• Payment Information: When you make a purchase, payment details are processed securely through Stripe. We do not store your credit card information on our servers.
• Transaction Data: We collect information about your purchase including the amount paid and transaction timestamp.
• Email Address: If provided during checkout, we use your email to send purchase receipts and download links.
• Usage Data: We may collect information about how you interact with our website, including pages visited and time spent on the site.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your music purchases
• Sending purchase confirmations and download links
• Preventing fraud and ensuring transaction security
• Improving our website and user experience
• Complying with legal obligations

3. Payment Processing

All payments are processed through Stripe, a third-party payment processor. Stripe's handling of your payment information is governed by their Privacy Policy. We recommend reviewing Stripe's Privacy Policy for more information.

Payment methods accepted include credit cards, debit cards, Apple Pay, Google Pay, and other payment methods supported by Stripe.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We use HTTPS encryption and secure third-party services to minimize risks.

5. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

6. Third-Party Services

We use the following third-party services that may collect information:

• Stripe: For payment processing
• Netlify: For website hosting

These services have their own privacy policies governing the use of your information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.